My husband & I purchased a truck and the car dealer used this finance company only so we had no choice. Our payments were suppose to be $340 for 24 months and we ended up not getting it paid until January of 2007 for some apparent reason.
They kept saying that late/service fees had built up over some time that we make our payments late a few times. The people would call and harass about a payment before the due date. When it came to the last payment we waiting over 30 days to get the title. It never came.
We call them to find out what the hold up is and they say we still owed another $383 in order to get the title. So we ask to get it in writing and paid it. Then all of a sudden they list the loan as a charge off on our credit. WHAT???
That is not possible. We busted our behinds trying to make those payments each month. For the past 6 years I have been battling with them back and forth and also disputing the charge off with the credit reporting agencies and cant seem to get this negative collection off our credit reports.
AGAIN, BEWARE. STAY AWAY FROM THIS COMPANY.
Product or Service Mentioned: Westlake Financial Services Loan.
Monetary Loss: $2000.