Westlake financial is the worst company I ever had to deal with. customer service reps are very rude, unprofessional, they lie, and none of them are ever on the same page.
One person tells you one thing and then someone else tells you something totally different about the same issue. I have been getting the runaround for 2 months about them sending me my title. I have yet to receive it. I cant sell or trade my car in because I don't have my title.
If Westlake Financial was the only company I could get financed through, I would rather walk or catch the bus to not have to EVER deal with them again... and that's really sad.
I don't see how they can still be in business. Please find someone else to deal with, or you will be sorry....Trust me !!!
Product or Service Mentioned: Westlake Financial Services Customer Care.
Reason of review: Poor customer service.
I didn't like: Customer service at all.