I informed Westlake Financial Services/Wilshire Consumer Credit via Email that I was enrolled in a Credit Counseling Program, included in the Email was the name of the agency and contact information for my counselor; however, Westlake Financial Services/Wilshire Consumer Credit repossessed my car January 24, 2015. I never received of a notice of repossession (which is stipulated in my contract), reinstatement documents or post repossession information.
I had to pay an additional 900.00 (two months of payments and repossession fees) to get my car back. I sent 2700.00 via Western Union Friday, January 27, 2015 and when I contacted them I was rudely informed that they still wouldn't release my car until I sent them proof of income, residency, copy of auto insurance and three references, and the representative requested that I fax the documents.
Product or Service Mentioned: Westlake Financial Services Loan.
Reason of review: Illegal car possession.
Monetary Loss: $5000.
Westlake Financial Services Cons: High.