Mountain View, California
Not resolved
Product or Service Quality
1 comment

I want in this class action law suit. Francisco is a supervisor who works for wwedtlake and he eves dropped on my conversation while I thought I was on hold and completely unprofessional and rude!

He would not transfer me to another supervisor or to the dept I needed and treated me with total disrespect! I wish I would have never cosigned for anything they have a lien on!

Never have I dealt with more idiotic and childish people!

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Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.