Not resolved

Guy refused to take the money out of my account at a certain time thus resulting in my vehicle being repoed, an then I paid for it to be taken out but apparently it went to somethin else next they told me it was up for auction but they didn't know where then it was sold next they started caling me askin if I wanted it back, never sent thepaper work which I asked for twice an they said they had sent.

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Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.


What a joke of a financial institution