Yonkers, New York
Not resolved
1 comment

I have bought a truck using them as a finance company I have made 2 payments with money orders sent certified mail they signed for them and cashed the money order both times now they claim they lost the money

Product or Service Mentioned: Westlake Financial Services Loan.

Reason of review: Problems with payment.

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WestlakeCustomerService
#1132046

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.