Temple, Texas
Not resolved
2.3
Details
Additional Fees
Customer service
Product or Service Quality
2 comments

Worst place to do bussnes there only init to take ur car after ur close to paying off plus they have no coustomer servive skills supervisors are the worst ones I pray to God fr them to change there way of thinking cause they honestly dnt care bout there coustomers

Product or Service Mentioned: Westlake Financial Services Loan.

Reason of review: Poor customer service.

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WestlakeCustomerService
#1031596

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.

Anonymous
#1031606
@WestlakeCustomerService

Well if u reall r concernd why haven't u properly trained ur supervisors not to be rude to ur so called valued customers all I see around the intrnet are nothing but bad reviews about Westlakes honestly I should have done research befor sighing contract oh sorry both that I never did I am not a willing coustomer of Westlakes now I'm forced to be treated as they want and got no choice but to put up with it thnks fr ur consern newsflash u guys really dnt care uve proven that time after time look at the reviews have yet to find 1 positive experience with any of ur coustomers yet u expect me to belive ur giving a censir apology plz I still got my dignity even if ur customer service representatives dnt belive so and they are above everbody