WestLake Financial Services - Loan Review from Richmond, Virginia
Hate the fact that I always paid exactly on/or before my due date, always on time for the last 19 months and they wont report that to the credit bureaus.Of course they do report if you miss a single payment day.
Yesterday 3-19-2015 i called to pay off my loan ($3,300).
Being that the loan is already paid off i assumed they would automatically un-enroll me from their automated pay, well no they didn't. Logged into my bank account today 3-20-2015 and voilà they charged me the monthly payment still and now i got an overdraft due to not having enough $$ in my account after paying off a large amount. Called westlake financial today and they told me they will send me a refund check in 21 days!? Cant even just put my money back in my bank account same way they took it out?
Never dealing with westlake again.If there's no other option for financing the car you want, think about it not twice but 3 times before signing with westlake!!
Lito_rican wrote the review because of problems with payment at Westlake Financial Services. Reviewer claimed that he or she wants Westlake Financial Services to read this review and look into the issue (if any).
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