Mountain View, California
Not resolved

Horrible company repo my car without my knowledge... Now im battling them to get the unowed debt off my credit report

Product or Service Mentioned: Westlake Financial Services Loan.

Reason of review: Poor customer service.

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Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at



No, HORRIBLE CUSTOMER! It was YOU who turned on their collections machine by YOU not making YOUR payments on time!

They aren't dumb and they aren't going to give a deadbeat advance warning of a repo so the deadbeat can have time to hide the car. The repo which YOU caused does not make the amount you still owe on the contract does not magically disappear.

If they haven't already sued you for this amount, they probably will! In that case, you can write another report to cry and whine about how terrible they are when the bottom line is YOU brought this all upon yourself but in typical deadbeat fashion, its everybody else's fault!


Is apparent you have never dealt with the crooks in this company . They will lie and lie and lie to cover their *** .

No you dont have to behind anymore than a day for this low lifes to send a repo comapny to your house . Then to get your car back they have you do stuff over and over to get ur car back want you to send syuff by email then fax then call and they tell you to do the samething again . And they dont call you you have to call them and lets mot forget how hey love to "put you on hold " hang up on you . So you have to make like 4 phone calls before one of their wonderful loser employes answer the phone to tell you the same stuff they told you the day before .

So before you go and talk *** saying pay your bills read the reviews and no that these reviews are the TRUTH . This company needs SHUT DOWN .