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Westlake Financial Services - Do not get loan from westlake

I made 2 payments one ACH went through for $290 and one debit card payment for $290 on April 16. When I checked my account, I was still past due. And when I called, they told me I didn't pay via debit card and the last payment they was April 3rd. I also emailed them my bank statement that both payment were posted on my bank account. Where is my *** $290?
1.0
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Westlake Financial Services Loan
#1045599
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I had purchase a nissian maxima 4 years ago and i got into an accident 6 months after i got the car.and westlake financial said i didnt have to pay my insurance or da car since I cant use it. I took there advice didnt pay and now am in debt $2000 and what not.they...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. Should you have any questions on your account, please c...

Anonymous
Anonymous

Convoluted. If you have possession of the car, then you need to make car payments. If the car was totaled, then of course you don't need to pay for the insurance. If it was...

Immokalee, Florida
Product
Westlake Financial Services Loan
#820459
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2012 Dodge Ram Repo because payment behind, was'nt even served
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Anonymous
Anonymous

You don't need to be served. YOU agreed to the terms and provisions of the contract which calls for collections efforts up to and including a repo if YOU don't pay on time. ...

Product
Westlake Financial Services Loan
#817938
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Worst company to work with. They don't help you even if you want to pay off your balance.
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.0
Product
Westlake Financial Services Loan
#811581
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I'm so dissapointed, I spoke to a customer Service rep. Who was very rude. I wanted to know why i couldn't make a payment. She stated that the state of MA. Are All UNDER INVESTIGATION when i asked why? She couldn't tell me why and that i should RECEIVE a letter by the...
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Anonymous
Anonymous

The same thing is happening to me. May I ask where u bought ur vehicle? I purchased mine in Massachusetts but I live in nh and I'm going through the same thing.

Anonymous
exotic

Look this up guys the questions to your answers /www.autonewsdata.com/articleSubprime lenders to pay Massachusetts car buyers $7.4 million

1.0
West Roxbury, Massachusetts
Product
Westlake Financial Services Loan
#811388
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I have bought a truck using them as a finance company I have made 2 payments with money orders sent certified mail they signed for them and cashed the money order both times now they claim they lost the money
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Product
Westlake Financial Services Loan
#811292
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Horrible company repo my car without my knowledge... Now im battling them to get the unowed debt off my credit report
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Anonymous
Anonymous

No, HORRIBLE CUSTOMER! It was YOU who turned on their collections machine by YOU not making YOUR payments on time! They aren't dumb and they aren't going to give a deadbeat ...

Product
Westlake Financial Services Loan
#789609
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I'm behind on car 2 car payments due to not working anymore because of a high risk pregnancy and moving across the country to live with my father. I've tried contacting westlake and is constantly put on hold, sometimes I'm unable to understand the representatives. ...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Pleo
Anonymous

>I'm behind on car 2 car payments.Stopped reading right here. You have no valid complaint. The bank does, about you. Pay your bills. No one cares about your money problems, es...

1.0
Product
Westlake Financial Services Loan
#788585
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Weatlake and north Hollywood Toyota said that they gave me the wrong car after almost 3 months of having it. The dealership told me not to pay until they fix the contract. The dealership and west lake kept calling and calling before 8am and after 9pm and also...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.0
Product
Westlake Financial Services Loan
#769487
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We brought a car and we went though Westlake trying to built our credit, but 9 months later and still no credit. They wanted me to send in a copy of my ss, ID, and our marriage certificate to be able to verify me due to the name change. But on my husband's report there...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Product
Westlake Financial Services Loan
#767533
Reply to reviews