1 comment

Only a couple of days late on my payment...like seriously a week and I am receiving threatening phone calls saying my car is up for repossession...FOR ONLY A WEEK ??? The customer service representative was extremely rude and refused to let me even finish a sentence ! I will not be doing business with this company ever again nor will I refer them to anyone else!

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Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.