Indian Wells, California
Not resolved

The worst company ever employees are rude and Westlake Financial is a rip-off please believe everything they say on the reviews

Product or Service Mentioned: Westlake Financial Services Customer Care.

Reason of review: Poor customer service.

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"Rude"??? Why do you even need to have contact with them?

They funded your loan, you make your payments and that's the end of it? Oh yes...let me have so much contact with them because you don't make your payments on time or you want them to "help" you which means you want them to allow you to break the contract YOU AGREED TO! Yes, that's it, isn't it? Guess what...they have thousands of customers who say otherwise because they do exactly what they promised they would do: MAKE THEIR PAYMENTS ON TIME!

You are with this subprime lender because YOU shafted other creditors.

Here you are doing it again! You serial deadbeats never grow up!


My account is paid off. I'm a Massachusetts customer.

They where illegally charging me 29 percent interest when I signed on 20 percent. The attorney general has been involved in investigating them. I am one of thousands of people they owe money too. But guess what haven't seen a penny.

I want my money the are rip off and scams. Lol beat it and yes they lack knowledge and are very rude.


Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.