I attempted to call Westlake to discuss a late payment and the Customer Service personnel was rude and unprofessional. They attempted to talk to me as though I was a child and they were my parent.
I requested to speak to a supervisor and left 4 messages and did not receive a single response.
I would never use this company again nor would I recommend this company to anyone that I know. I was never late on a payment and paid my loan in full so I am not just a disgruntled customer.If you are reading this you are taking due diligence to assure that you are dealing with a reputable company and Westlake Financial does not fall into that category.
Review about: Westlake Financial Services Loan.