Manufacturer: Westlake Financial Services Category: Loans Clear all filters (17 of 17 reviews match)
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So I had ACH payments set up and they weren't coming out automatically. I didn't know June's payment didn't come out. My payment is due on the 16th of each month. July 1st they came and repoed my car. Then shipped it to Flint for auction. Now here the 1st fell on a...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.0
Product
Westlake Financial Services Auto Loan
#880347
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Ive been with westlake since Feb 2014 my vehicle paid off is July 2016 and never once had a bad experience with them, with the assistance of my personal bank who handles my westlake account made it easier with automatically withdrawal each month I don't even...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your positive feedback with Westlake Financial Services. We value all of our customer’s feedback. We are glad we were able to help you and provide you wi...

Product
Westlake Financial Services Auto Loan
#860272
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This finance company has got to have the WORST customer service I have ever experience in m life and I am older than dirt! My spouse financed a vehicle with them before we were married and had to use Westlake Financial due to lack of sufficient credit and it was a two...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.2
Product
Westlake Financial Services Auto Loan
#859262
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I had bought a truck from Westlake Financial I got behind two payment I made two payments then they told me I had to come up with 10 references I had already gave them reference when I parked the car so once I paid the payment they had me under the impression I was...
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WCCCustomerService
WCCCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Anonymous
Anonymous

Bull! Typical whining of a serial deadbeat with 10000+ excuses and reasons why it's all the lender's fault. It was YOU who failed to make your payments this causing them to ...

Product
Westlake Financial Services Auto Loan
#836228
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I make my payments every month on time exsped last month witch I fell behind. They repoed my car I made the payment of 1,268.25 an now I'm getting a run a round they wont release my car I don't get !!!
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Product
Westlake Financial Services Auto Loan
#828412
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By tax time in 2017 I will be paying my remaining balance and will close my account with Westlake Financial. This is the worst, I mean worst auto loan company out there. I myself have worked in customer service and these people do not care. I have tried talking to...
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Anonymous
Anonymous

Why do you have so much contact with them? When you make your payments on time, you never hear from them. When you make late payments you generate extra interest for them. ...

WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

2.3
Product
Westlake Financial Services Auto Loan
#826342
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I bought a car from Zams auto and 3 days after I received car engine light came on, car was smoking and noise rattling. Called dealer he said he can't do nothing, contacted west lake rude could not help. Took to bmw repair shop, quote was $8000 for repair , the sales...
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Anonymous
Anonymous

Unresolved!! Who sells a lemon , , gets car back and keeps $3000 down payment and gets away from it?? Shady car dealers and Finance companies.

Anonymous
Anonymous

No it has not been resolved, all I want is my down payment back so I will go to court.

Product
Westlake Financial Services Auto Loan
#824899
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