Miami, Florida
Not resolved
6 comments

i purchased 03 ford explorer february 2010. within 8 months the transmission went out.

called westlake to get a payment or to deferred so i can pay deposit to get transmission fixed. they told me no. their customer service SUCKS. i told them i was giving mechanic $1000 for repairs.

they told me dont do that they will call mechanic. to make a long story short they paid for repairs(same thing i suggested 3mos ago) reposessed truck for balance to be paid in full.WTF are there other people working there besides rude Mexicans. CSR act like they own the company, they're employees..GET IT EMPLOYEES. NO BROWNY POINTS OR BONUSES FOR BEING RUDE TO PEOPLE WHO HELP YOU KEEP YOUR JOBS.

NO CUSTOMERS....NO JOBS. IF YOUR NOT HAPPY WITH WHAT YOU DO DONT TAKE IT OUT ON US....GET A BETTER JOB.

YOU MAY NEED CAUSE WESTLAKE NEED TO GO OUT OF BUSINESS....I WILL NEVER EVER DEAL WITH WESTLAKE AGAIN YEAH RIGHT HELP REESTABLISH YOUR CREDIT. IF THEY DID CARE THE WOULDNT HAVE HIGH INTEREST RATES.....

Product or Service Mentioned: Westlake Financial Services Customer Care.

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Anonymous
#293106

Dear Interesting.....

I am sorry that my knowledge of the english language is not as vast nor perfect like yours. But at the same time I rather pay my bills on time, have good credit and not have collectors hounding me everyday like im sure happens often to a deadbeat like you. You know what I find INTERESTING??? That you neglect to counter any of my points, and instead try to deflect the issue by focusing on grammatical errors. I wonder why?? Maybe its because you can't!!! Everything i said was true and you cant deny it. You hope that something bad happens to my finances? That's cool! I won't blame anyone for it like you seem to love to do... Just don't know what kind of karma your bringing upon yourself by wishing bad things upon someone . But im sure its not good.

:sigh

I am sick of people blaming the economy on their financial burdens. The recession started when... December 2007? It's been four years get over it!! Those who purchased before 07 I could understand but lets face it. A normal loan wouldn't take that long to pay off anyway. So it's not arguable to say that most people that complain about the " rough times" purchased their vehicles after 07.So why are you *** about the economy?? People like "interesting" are deadbeats who do not accept responsibility, and blame westlake and companies like them for collecting money that rightfully belongs to them.If you lent money to someone and they signed a legally binding contract to pay you back.. You would expect your money returned to you right??? "Interesting" I pray to the good Lord that you do not have children because who knows who you will blame when they do some thing that you do not like. Here is just a piece of advise that I learned from the famous financial advisor Suze Orman... If you need to finance a car.. that means that you cannot afford it!!!! So "Interesting" thanks for helping me out with my grammer I really appreciate it!! Now go pay that car loan you are 2 months behind on!! Much Luck

Love Blue 8)

Anonymous
#292789

To Blue: Pot calling the kettle black, perhaps?

I find your response rather interesting. It appears that your response contains far more spelling and grammatical errors than that of pepper721.

For example: You neglect to place apostrophies in multiple words. You also used the word, "except" rather than, "ACCEPT" which is the proper word for the context of your writing. It is quite apparent that you are a representative of Westlake. So, now who needs more education?

Beware, Blue. Many Americans are experiencing a financial crisis. It certainly isn't by choice. While I wouldn't wish that upon most people, I do hope you experience it yourself.

Karma? Perhaps then you will have a better understanding and will not be so quick to judge.

Anonymous
#275135

¿Muy bien y usted?

Anonymous
#274955

Blue,

¿Cómo está usted?

Anonymous
#243233

There is so much wrong with what this *** is saying its not even funny. Its apparent that he needs to go back to school by all the gramatical errors and mispellings in this statement.

He is talking about the mexicans at westlake??? they are probably a lot more educated then this ***!!! first of all he claims that the transmission went out on him. Thats not the finance companies problem thats his...

he picked the car if he did not realize he was purchasing a piece of *** thats his *** fault for not doing his homework. all westlake does is loan this deadbeat the money to purchase the car and nothing else. they dont have any responsibiltiy to people like him to repair the vehicle. People like this dead beat dont help westlake employees keep their jobs because he cant even make his payment on time.its the good customers who are serious about re-establishing their credit, who are serois about the day they are due who help them keep their jobs.LOL he advises westlake employees to get a better job..

yet he is the one who cant even pay his monthly payments. Maybe he should apply at westlake im pretty sure it will give him more money than what he is getting now. Since apparently he has such horrible credit that he has to buy a junk 2003 car. they do help re-establish your credit its just that idiots like you pepper721 never make their payments on time and like to blame everyone else.

Its obvious you have sucky credit and you should have been glad westlake even financed you cause im sure no one else would have. and even with all the chances you get you still manage to play the blame game and not except responsibility. You purchased a vechile retard you should have known that somewhere down the line repairs would be needed, and you needed to ask yourself whether you were going to be able to make up for the repairs and the payments. But No you didnt think of that did you????!!!!

lastly westlake does not set your interest rate it was the dealer who drew your contract up!!!!!!! get your information straight...

and the only reason it is so high is because you *** your credit in the first place. dont blame westlake for your ignorance, bigotry and stupidity pepper721

Anonymous
#634663
@Blue

It just shows how sad the people in this Country are. It doesn't take all this .

A person said they had problems with this company. If he would of said Blacks instead of saying Mexican. Non of this would have been said.so to me his point was made.

He is telling his story, from his experience.Freedom of speach. :roll :roll