I bought a car from Zams auto and 3 days after I received car engine light came on, car was smoking and noise rattling. Called dealer he said he can't do nothing, contacted west lake rude could not help.
Took to bmw repair shop, quote was $8000 for repair , the sales price was 8900. Had oil changed. Still problem, tried to work with dealer and contact west lake they said can't help me. Took to another repair shop $7000 repair and on and on, he sold me car and I couldn't get tag because it wouldn't pass emission, dealer told me to bring back he will get it fixed, my car did not move from shop, I get a pass on everything all sudden.
Car was never repaired and he refused to give car back , made me sign form that I would not be late for 6 mos or one day late they are taking car. Had to call police, they instructed him to give me car, called west lake for police officer the female said my car was not repossessed.
This story is so long I have to stop. I am taking this to Congress if I have to.
Product or Service Mentioned: Westlake Financial Services Auto Loan.
Reason of review: Problems with payment.