Terrible company!!!!! I have been trying for 3 months for them to send me my lien release.
I keep getting a different story. They have sent it to an old address twice. Terrible, rude customer service even when you ask for a supervisor. I finally got someone to explain it and then they told me they had to start the whole process all over again.
They told me it would take 20-30 days to get it in their office and then they would mail it out to me.
When I asked where it would be mailed they stated my old address again, even though I have told them a hundred times what my new address was. Terrible!