My van was repossessed on Oct 28th. Pymt was due on the 1st, with final pymt due on Nov 1st.
After they charged me over a $1000 in fees I paid on a Friday and they told me takes 24-48 hours to release. Could not pick up till Monday. I called Monday to ensure that the release was complete and they informed that I know owed additional storage fees and they would not release until I paid these. After speaking to several different people and threatening a lawsuit they waived the fees.
I still have to get my van! They charge outrageous fees, interest rates and have the worst customer service EVER! I get that help those who have poor credit, but you shouldn't pad your pockets by taking advantage of people who are already in a difficult spot. I only have bad credit due to my husband becoming terminally ill.
I'm sorry that his illness inconveienced you! Because the $10,000 loan that I paid off in 18 months at 26% interest I'm sure you lost NO money!!!
Product or Service Mentioned: Westlake Financial Services Loan.