Terrible customer service! I was told that I could pay 1/2 of the payoff of $600 in 30 days.
I paid $300 and then got multiple calls saying that I had to pay the remainder in 7 days !!! I explained what I was told and they said that I "misunderstood." They call and call and call and call and leave voice message after voice message. Rude and argumentative.
I don't have much more to add, just that it was not a pleasure doing business with such an unprofessional organization. Poor, rude, disorganized, rude, angry, dumb and very dishonest.
Product or Service Mentioned: Westlake Financial Services Loan.
Reason of review: Problems with payment.
Preferred solution: Let the company propose a solution.