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I am filing a class action lawsuit against westlake financial, the hankey group, wilshire consumer credit, burns national llc, collateral recovery service and w and w auto recovery. if you have had dealings with any of these companies please contact me at...
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Anonymous
Cynthia5

This is a corrupt company Westlake Financial.

ShutClumberSpaniel
ShutClumberSpaniel

What was your final result? Mullen072001@msn.com. I had them do it to me.

#269090
Reply to reviews
Westlake Financial Services is far and away the most crooked lender I have ever encountered. Knowing they were a sub-prime lender and realizing that my situation required such a lender, I had/have no problem with the usurious interest rates they charge. It is a free...
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Anonymous
Anonymous

OH YES, ANOTHER SUBPRIME LEGAL EXPERT! This lender is the lien holder. When the car which is involved in a lien is impounded, the lien holder is notified. This is STANDARD PRO...

WestlakeCustomerService
WestlakeCustomerService

Hi. Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered. Providing grea...

1.0
I didn't like
  • Employees have lack of knowledge
  • Customer service
  • Shady business practices
#1334631
Reply to reviews
Westlake Financial Services - Taking over loans after the terms of their lawsuit ran out.
I received a call today from Westlake Financial stating that they had taken over my account with Pelican. I did not agree to this and had no prior knowledge of this, so I questioned it. After being on hold for close to an hour so they could find managers, i was told by...
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Anonymous
Cynthia5

These comments made back to the consumer must be auto generated. This Westlake Financial Services company needs to be fined yet again for their corrupt business.

Anonymous
My loan was stolen

I to am in the same boat. I do not want to use this company for my loan. I was not informed of this change in order to find another company to take my loan to. I called to mak...

1.0
I didn't like
  • Cutomer service
  • Shady business practices
  • Deceitful
#1212367
Reply to reviews
My car was reported lost by company what does that mean.I just got out the hospital have been in there for 3 months due to my health. Do not what is going on. No problems before now besides being late here or there. They always help so I'm not understanding whats going...
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WestlakeCustomerService
WestlakeCustomerService

We’re sorry to hear that you had a poor customer experience with Westlake and we offer our sincere apologies. Please contact us at CustomerExperience@westlakefinancial.com so ...

3.6
I liked
  • How they help me when i needed it
I didn't like
  • Deceitful
  • Shady business practices
  • High interest
#1342953
Reply to reviews
Well, I must say that Westlake is much better then Roadlians! Talk about crooks! At least Westlake takes care of their customers when they make their payments on time! Since Westlake is a secondary finance source, they are use to dealing with customers that have had...
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WestlakeCustomerService
WestlakeCustomerService

On behalf of Westlake Financial Services, we wish to express our sincerest appreciation for your positive review. We strive to provide excellent customer service to all of our...

#1354836
Reply to reviews
DO not and i REPEAT DO NOT do any kind of business with these people- especially a broad named leslie - total scam - BE AWARE - totally scammed my credit and screwed me over 100% - would not admit the dealership they work with and i could not get my tags - littlerly...
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WestlakeCustomerService
WestlakeCustomerService

We’re sorry to hear that you had a poor customer experience with us and we offer our sincere apologies. Please contact us at CustomerExperience@westlakefinancial.com so that w...

#1282858
Reply to reviews
DO NOT DO BUSINESS WITH WESTLAKE FINANCIAL SERVICES!!! THEY ARE A PREDATORY LENDING COMPANY. DO NOT DO BUSINESS WITH WESTLAKE FINANCIAL SERVICES!!! They are the shadiest financial company and are out to completely devastate consumers' credit histories with their...
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Anonymous
Teresa

I get sick every month when I have make that car payment of almost $500 (for a 2011 Toyota Camry). My interest rate is a whopping 23.35%. To date I have paid close to $15,000 ...

WestlakeCustomerService
WestlakeCustomerService

Hi. Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered.

1.3
I liked
  • I dont
I didn't like
  • Extremely poor customer service
#1272167
Reply to reviews
I have never had such horrible experience dealing with any company. My alternator went out after 4 months. I went to get it fixed and noticed it was covered. Anyways when we first contacted to submit a claim it went smoothly. When it became time to pay, they began to...
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Anonymous
Anonymous

We would like to apologize for the negative customer experience you had with us. We strive to provide quality customer service to all of our customers. We’d like to learn more...

1.0
#1312027
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Westlake Financial Services - I haven't talked to anyone yet.

I need to make a car payment today. Im out of the country and can't call them. I have left my number for them to call me. Im still waiting and yes i am pissed.
#1332299
Reply to reviews

Contact Westlake Financial Services

Mailing Address:
Westlake Financial Services
4751 WILSHIRE BLVD
Los Angeles, California 90010
United States
Phone:
(888) 739-9192
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Westlake Financial Services Products and Services

One day late and they blow you up!!!!!!! Unreal company!!!! Legally one has 10 days to be considered late. 30 days to be reported to the credit bureaus. They have their own rules. Sadly I was helping out a family member get an auto who had poor credit got totally...
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WestlakeCustomerService
WestlakeCustomerService

We’re sorry to hear that you had a poor customer experience with us and we offer our sincere apologies. Please contact us at CustomerExperience@westlakefinancial.com so that w...

#1278203
Reply to reviews