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I am filing a class action lawsuit against westlake financial, the hankey group, wilshire consumer credit, burns national llc, collateral recovery service and w and w auto recovery. if you have had dealings with any of these companies please contact me at...
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Anonymous
Jay

Is this still an active thing? Had no warning they said they called my correct number on file. They did not. Said they sent it in mail they did not. What can be done about thi...

Anonymous
Anonymous

Here's how dumb this is! These sorry whining deadbeats think everybody is as dumb as they are and everyone is going to swallow their BS. Your loan payments include interest....

#269090
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Westlake Financial Services - Theifs and Idiot's
Hi my name is Domingo Garcia I got a loan reguarding my truck with these people. I was envolved in accident which my truck was totaled insurrance paid it of and they said it takes these idiots 21 days to return you your money .An when u call nobody knows anything or...
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WestlakeCustomerService
WestlakeCustomerService

Hi. Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered. Providing grea...

1.0
#1191897
Reply to reviews
Westlake Financial Services - Scandalous and rude company
Westlake Financial Services - Scandalous and rude company
Westlake Financial Services - Scandalous and rude company
Westlake Financial Services - Scandalous and rude company
Westlake Financial Services - Scandalous and rude company
I purchased a Yukon denali put 12,000 down made my payment 2 weeks early for almost three years always had insurance got car impounded but before I was able to get it out there was a hold by Gilbert police they repoed it I was never late and it was always insured I...
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Anonymous
Anonymous

DOUBTFUL IF YOU WILL UNDERSTAND!Since you very obviously don't know second or third grade punctuation and sentence structure as evidenced by your sorry attempt at "writing" wi...

1.0
I didn't like
  • R thieves
#1059356
Reply to reviews
Bad experience in my firts credit. I got a 2008 Avalanche last June 2017. I call for a warranty on this truck, they gave me all information i need and call Secure One, but they didnt find nothing about this truck 7 months after same situation, westlake representatives...
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WestlakeCustomerService
WestlakeCustomerService

Hi, We are very sorry to hear that your concerns were not addressed and would love the opportunity to help. Please contact us at your earliest convenience at CustomerExperienc...

1.9
#1188236
Reply to reviews
I’ve contacted them on multiple occasions with no solution to my problems and I’m getting super upset and I need the BBB to take a look at their shady practices
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WestlakeCustomerService
WestlakeCustomerService

Hello, we’re sorry to hear that you had a poor customer experience with us and we offer our sincere apologies. Please contact us at CustomerExperience@westlakefinancial.com so...

1.0
#1191410
Reply to reviews
My biggest mistake if life i finance the car with then actually my dealer did it because at that time i dont knw about them i tell u guys who read my reviews never ever finance with this company because they are totally lied about everything and keep telling you that...
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Anonymous
Anonymous

Anonymous u r here for capitalization and teaching us it seems like u r a cry babby who dont get the candy when crying at the front of cashier and lay down on a floor naked ke...

Anonymous
Anonymous

First off, apparently your level of literacy is pretty low because kids in the second grade learn all about punctuation, sentence structure, capitalization and spelling. What...

1.0
#1136529
Reply to reviews
absolutely the worst company do not go with them! We got a loan through them and was a couple days late on the first payment they sold the contract back to the car lot we called them and told them we would pay the vehicle off they said too late they sold it back to the...
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Anonymous
Anonymous

YOU were late on your FIRST payment! That's a great way to show them how much of a serial deadbeat you are!

WestlakeCustomerService
WestlakeCustomerService

We’re sorry to hear that you had a poor customer experience with us and we offer our sincere apologies. Please contact us at CustomerExperience@westlakefinancial.com so that w...

1.0
I didn't like
  • Unwilling to help customers
#1162914
Reply to reviews
They told me if I could pay an additional $140.00 towards my behind $530.00 a month payment, they would take off the $300.00 late fees. I just started a job and only got one paycheck. I could only pay them $250.00 out of my pay for that check. They insisted on my...
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WestlakeCustomerService
WestlakeCustomerService

Hi. Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered. Providing grea...

Anonymous
Anonymous

"Lyers" right? How does one "barrow" money? Let's take a look at something, shall we? YOU signed a contract. Within that contract, YOU agreed to make payments on or befor...

1.0
I didn't like
  • How they lie
#1152758
Reply to reviews
Terrible customer service!! Harassing phone calls not only to your phone but your friends and acquaintances that you didn't use as a reference! Threatening phone calls! Illegal uses of your information as well provided and not provided! I will never go through this...
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Anonymous
Anonymous

Hi, thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you, your family, and friends h...

1.0
#1172365
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Contact Westlake Financial Services

Mailing Address:
Westlake Financial Services
4751 WILSHIRE BLVD
Los Angeles, Ca 90010
Usa
Phone:
(888) 739-9192
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Westlake Financial Services Products and Services

I’ve repeatedly been harassed for the past 3 months although I’ve never been late or missed a payment. I have auto pay set up for the 29th and I printed in my contract I’m not late until the 10th day however you guys call me before and after the payment is taken out of...
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Anonymous
Anonymous

Nope...you are LATE at one second past the due date.

1.0
#1158480
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