Most helpful review
New Reviewer

Illegal repos fair credit act issues class action lawsuit

Update by user Mar 30, 2014

hi everyone please email me your name and number and situation directly to clarionla@***.com we have gathered a great deal of information to move forward with a lawsuit. thanks

Original review posted by user Oct 19, 2011
I am filing a class action lawsuit against westlake financial, the hankey group, wilshire...
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122 comments
#2022632

Can you please give the rest of your email. Same happened to me.

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ID
#269090 Review #269090 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$10

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Verified Reviewer
Junior Reviewer

They give you a chance wen other don't

Westlake Financial Services - They give you a chance wen other don't
Westlake Financial Services - They give you a chance wen other don't
Westlake Financial Services - They give you a chance wen other don't
Westlake Financial Services - They give you a chance wen other don't
Westlake Financial Services - They give you a chance wen other don't
Westlake Financial Services - They give you a chance wen other don't
Bob Hyundai Motor wasn't on the up and up trying to sell a car with extensive hail damage and not reporting it to the finance department So I think it's wrong to get a car then turn all your paper work and the finance department approve me to get the loan put the car lot didn't sent it in ? So how is that my fault?

User's recommendation: Beware of no good car dealership saying no names Bob Moore Hyundai Oklahoma City Oklahoma.

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ID
#4036454 Review #4036454 is a subjective opinion of poster.

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Verified Reviewer
Junior Reviewer

Waiting to receive my Welcome package

Westlake Financial Services - Waiting to receive my Welcome package
Westlake Financial Services - Waiting to receive my Welcome package
Westlake Financial Services - Waiting to receive my Welcome package
Westlake Financial Services - Waiting to receive my Welcome package
Westlake Financial Services - Waiting to receive my Welcome package
Westlake Financial Services - Waiting to receive my Welcome package
Waiting to receive my welcome package Just wanted the finance department to really know how they Try to get over on people car dealership saying no names Bob Moore Hyundai Oklahoma City Oklahoma Just keeping it real Thanks for the Help Jennifer Celeste Graham my phone number is (580)850-**** people really work hard for their money Just beware and take your time J
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ID
#4035985 Review #4035985 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
New Reviewer

Your touch tone systems are broken

??? I got a email telling me that my payment was due last night and I paid it yesterday through the chat services because your touch tone hasnt worked in a few months

User's recommendation: Fix the system.

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ID
#3980013 Review #3980013 is a subjective opinion of poster.
Preferred solution
I need my receipt
New Reviewer

Trying to change my bank information

Need someone to pick up so I can make a payment to change my bank information Need to change my bank information I need to change my bank information someone needs to pick up the phone

User's recommendation: I need to change my bank information.

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ID
#3966517 Review #3966517 is a subjective opinion of poster.
Loss
$25
Preferred solution
To talk to a human so I can change my bank information

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Verified Reviewer
New Reviewer

To stop automatic payments

Well I'm not very happy. Yes they stopped the automatic payment which is what was needed but also, I've refinanced my truck threw a different company and they have already pulled the payment and refuse to refund me. And the explanation for that is they have "a lot of mail" and may not have gotten to the payoff letter yet and probably won't for two weeks so yeah now I'm out 550 *** dollars and I'm not happy about it and this isn't the last time you'll hear from me.
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ID
#3915950 Review #3915950 is a subjective opinion of poster.
Location
Mobile, Alabama
Pros
  • Were the only company to approve my vehicle loan
Loss
$550
Preferred solution
My last payment refunded

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Verified Reviewer
New Reviewer

Horrible customer service, policies and supervision

I've ask numerous times to speak to a supervisor in regards to my account we move to another state due to family issues and are trying to register the vehicle in the state, having problems with this company sending dmv the information they need pertaining to a title change since Aug 2nd still no answer a month later but a payment is expected. Also being told it's a process every call which i can't drive the vehicle until it's changed need some help in this matter. Everything is done by mail and the information still hasn't been received.

User's recommendation: Don't change address to another state in which u live and get a lawyer ready.

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ID
#3885447 Review #3885447 is a subjective opinion of poster.
Location
Fairfield, New Jersey
Pros
  • Affordable
Cons
  • No professional help
  • No supervision access
Loss
$400
Preferred solution
Information processed

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Verified Reviewer
New Reviewer

Lime Car

The car has stopped on me 5x since I've had it it's not a reliable car. I've tried to attach the diagnosis to the message spot here and it's not allowing me yet I have all documents from the dealership and the mechanic. Please send a link so that I may pass on this information

User's recommendation: Don't do it/ Not a reliable nor helpful company.

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ID
#3841320 Review #3841320 is a subjective opinion of poster.
Location
Irving, Texas
Pros
  • Gave me a loan with low score
Cons
  • Every t
Loss
$3600
Preferred solution
Full refund
New Reviewer

my insurance company sent me a check for repairs

My car was vandalized Progressive sent me a check for the repairs of the vehicle and Westlake Financial is also on the check what do I need to do to be able to clear the check and cash it I paid for repairs out of my pocket
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ID
#3858178 Review #3858178 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

$416.47

Im not pissed, that was a mistake westlake financial is awesome! They are great. Always there when you need them. They answer their phone when called so you are always able to talk to a person! They do automatic withdrawals so you dont have to worry about forgetting to make a payment. They helped me when other banks would not. I highly recommend weslake financial.

User's recommendation: Go with weslake.

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ID
#3744801 Review #3744801 is a subjective opinion of poster.
Location
Kapaa, Hawaii

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Verified Reviewer
New Reviewer

Move to a new state need paper to get license places

The DMV here in Ohio faxed request for information so I can get my license plates here everytime I call I get put on hold until the phone hangs up I don't know what kind of game you people are playing I need a memorandum or something to get my car register here now they faxed you all twice once on April 13 and again on the 21st 2022 and very time I call I get stone wall

User's recommendation: If you can help it stay away from this company.

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ID
#3667289 Review #3667289 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Yes brigette Gardner got a car loan from you and she put my name on it . I want my name removed from this debt

Brigette Gardner got a car loan and put my name on it and I want it removed I did not sign anything to be added to this and she has abandoned car in my yard
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ID
#3644380 Review #3644380 is a subjective opinion of poster.
Location
Cullman, Alabama
Preferred solution
Name removed from account

Never got a resolution

After of me calling daily now 2 months later. And still no one has yet returned my call or send me my money horrible finance company
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ID
#3634010 Review #3634010 is a subjective opinion of poster.
Location
Downey, California

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Verified Reviewer
New Reviewer

Possible age discrimination in loan quotes.

Westlake Financial Services - Possible age discrimination in loan quotes.
They gave only 3 and 4 year car loan term quotes, but 3 to 7 year quotes are standard. I am 79 years old.

User's recommendation: Complain to as many government agencies as you can.

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ID
#3562215 Review #3562215 is a subjective opinion of poster.
Cons
  • Possible age discrimination
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Cancelación

Es una muy buena agencia financiera y estoy muy agradecida por su confianza y la oportunidad de obtener mi auto. La recomiendo mucho no se arepentirán
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ID
#3527789 Review #3527789 is a subjective opinion of poster.
Location
Houston, Texas

Auto Loan

Please feel free to reach out Westlake Financial but I doubt you will, However If you have any questions or concerns about this post please dont hesitate to reach out to me, I hope someone there knows how to send an email if not try YouTube.com watch a video on how to...
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ID
#3514576 Review #3514576 is a subjective opinion of poster.
Location
Austin, Texas

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