Latest review first
Westlake Financial Services - Bad customer service
When I called I had to wait about 20min before answer, then was put on hold to be transferred, which took another 30 min.. to be told by the agent who answered, please hold I'm finishing up from the last call. Was put back on hold, Then hung up on me.
I HAVE PAID THESE PEOPLE OFF. 7201270. MY VEHICLE WAS HIT IN A PARKING LOT. THE OTHER GUYS INSURANCE COMPANY SENT ME A CHECK. IT WAS UNDER MY NAME AND WESTLAKE. I PAID THE COMPANY OFF FIRST BEFORE SENDING IN THE CHECK. THEY WERE SUPPOSED TO ENDORSE IT AND SEND IT BACK....Read more
No me contestaron mi llamadaRead more
I feel like westlake had my car auctioned off even after my payment was made to a place called american auction . I called to see when my car would be released and Westlake says its been released but american auction says they didn't send them anything so frustrated...Read more
My car payment was not even due yet & they came & repossessed my car now I am trying to get it back after they made a mistake they want to take their time to give me my vehicle back do not go through this bank or credit union whatever the *** this dumb *** place is...Read more
Missed one payment and Westlake takes the car. That morning I called paid an extremly high fee. And they still have my car and telling me it can take 48hrs to get my car back. Was in contact with them the whole time because I was sick for a month. I will not recommend...Read more
I have a car loan with Westlake Financial Services and last month September 20th I called to make a payment and they did not take it out until the 5th of October which really screwed up my checking account I've called them several times I've gotten hung up on I've...Read more
I was charged a nsf fee because i put a stop payment on 9/13. The reason a ap payment happened is because i already paid my car note on the 9/12 so there was no reason for a payment to be taken out on the 13th so thats why i did a stop payment. An they wouldn't take it...Read more
I try to make a car payment but you guys is full night was messed up still not working I pick corn all day and then you guys try and charge us extra money when we can pay it I think I should get a payment skip just because of the inconvenience on you guys you always...Read more
Where is my financing paper with the bill., i have been checking my maol every day since i bought my suv. Still no papet work, it supposed to be due tomorrow. Call me and leave contact info ,because there is no one here to talk to and its due tomorrow on a sunday...Read more
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