Westlake Financial Services Reviews

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Update by user Mar 30, 2014

hi everyone please email me your name and number and situation directly to clarionla@***.com we have gathered a great deal of information to move forward with a lawsuit. thanks

Original review posted by user Oct 19, 2011
I am filing a class action lawsuit against westlake financial, the hankey group, wilshire...
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122 comments
#2022632

Can you please give the rest of your email. Same happened to me.

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ID
#269090 Review #269090 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$10
New Reviewer

Sorry service

Everyone was very helpful to my loan was approved and I received my car now I get no concern no help if I had known it was going to be like this I would have never taken a loan from these people this is the sorriest place I've ever dealt with I will never recommend anyone using Westlake financial.
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ID
#2893037 Review #2893037 is a subjective opinion of poster.
Location
New York, New York

Not helpful

We are in a pandemic and I have ask for deferment and you guys will not help!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2855019 Review #2855019 is a subjective opinion of poster.
Location
Whittier, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
SINCE JULY 20TH 2021 I HAVE APPLIED FOR A LOAN FROM THIS COMPANY AND I HAVE NOT RECEIVED MY LOAN. THEY 1200TTD FROM ME AND THEY TOLD ME THAT TRANSFER FEE PAYMENTS. THE CONTRACT STATED THAT I WILL GET MY LOAN IN 48 HOURS. I NEVER GOT MY LOAN. THEY THEN TOLD ME I HAD TO...
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ID
#2843735 Review #2843735 is a subjective opinion of poster.
Loss
$2500
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
They financed me a car with my co siner having a suspended drives license. I didn't know this would later result in them sueing me for a car I couldn't get legal. Things were good for five months till one day I went to renew my tag and the dmv said there's a hold on...
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1 comment
#2058132

So you're a fool

ID
#2843045 Review #2843045 is a subjective opinion of poster.
Preferred solution
Not be sued for there wrong doing.

My payment

Hi this is Raymundo de leon I have an account with yall and I change my phone number I havent make my payment and idk how to contac you I been calling but not answer can you please call me to 408509****
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ID
#2803298 Review #2803298 is a subjective opinion of poster.
Location
San Francisco, California

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Verified Reviewer
New Reviewer

Fraudulent contact

Westlake Financial Services - Fraudulent contact
Westlake Financial Services - Fraudulent contact
Basically they decided to finance me, the contract was signed on April 8th 2020 and the miles in the vehicles were at $92k. Decided to run a bumper report not too long ago on this vehicle, come to find out the miles as of September 2019 were 207,042 but yet when I purchased the vehicle the speedometer read 92k. I contacted the dealer, he basically said Westlake financial services knew about the miles being super high, or unknown.. but yet everyone failed to mention this to me before signing the contract. Very ticked off, I have been calling Westlake for about 3 weeks now, and yet nobody can contact me back
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ID
#2802419 Review #2802419 is a subjective opinion of poster.
Service
Westlake Financial Services Auto Loan
Cons
  • Fraud
  • Liars
Preferred solution
Let the company propose a solution

Miles rolled back in my truck

Westlake Financial Services - Miles rolled back in my truck
So, I got a truck financed through westlake, after a year of having it at a almost 22% interest rate witch is crazy high!!! I tried to refinance the truck, unfortunately I was not approved due to fraudulent Roback of the miles!! Why did westlake do a carfax or bummer run on the truck before approving the loan!!! Now I have been waiting for two weeks to here back on how we can fix this problem! I got the truck thinking the miles was at 92 thousand welp its not its was over 300 thousand!!!

User's recommendation: They don’t do carfax so unless you pay to run one your self don’t trust them!!

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ID
#2802416 Review #2802416 is a subjective opinion of poster.
Location
Marion, Ohio

Usurious interest rate

They had me sign an usurious interest rate of 19%. I didn't know it was usurious at the time of signing. I tried calling to verify my information they said someone would call me. Customer service is very bad. I'm financing $22,000 they want me to pay $38,000. This total abuse. They take advantage of people like us. They are taking advantage of us because we are Mexicans with no credit score.

User's recommendation: Don't go with this company.

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ID
#2703786 Review #2703786 is a subjective opinion of poster.
Pros
  • Gave me an auto loan
New Reviewer

Account

No one answered, and the phone just hung up on me.I need some help and no one is answering why is that ????????
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ID
#2685915 Review #2685915 is a subjective opinion of poster.
Pros
  • Gave me an auto loan
Preferred solution
I would like to know if I can pay half my bill now and pay the other half on the 23rd of July??

Because I can

This Bank used someone else's social security number under my name, that is down right illegal in every sense, and now you're trying to cover your tracks. However, I talked to all 3 credit bureaus, and they ask told me that you all never fixed the issue and that nothing that has to do with my car has been reported to them At all.

User's recommendation: Never use this Bank EVER they are shady people working there using your name and social for other things and other ppl.

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ID
#2684195 Review #2684195 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

I did not have the option to speak to a real person

I got a hard inquiry from you guys and I dont know why or who you are I would like if you guys remove it off my credit report
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ID
#2673017 Review #2673017 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn't receive title

I received a letter from the bank stating they are still waiting for my lien release. I don't have that piece of paperwork to be able to give them so they can get everything processed on my title without me losing my vehicle/loan through them. Can you please send me a new one or fax it off to the bank for me? Thank you!
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ID
#2666614 Review #2666614 is a subjective opinion of poster.
Location
Duluth, Minnesota

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Original review updated by user Jul 06, 2021
Received a phone call from Tracy Bergiman Director of Compliance at Westlake Financial Services Los Angeles Metropolitan Area and he was laughing at the fact that I asked for a goodwill forgiveness for a late payment on my already paid off car that I financed from...
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ID
#2660924 Review #2660924 is a subjective opinion of poster.
Service
Westlake Financial Services Credit Report
Cons
  • Tracy bergiman
Loss
$500000
Preferred solution
Let the company propose a solution
New Reviewer

Will not provide lien release

The loan was paid in full 4 months ago and they refuse to send a lien release. I have called many times with no response.

User's recommendation: No stay away.

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ID
#2649928 Review #2649928 is a subjective opinion of poster.
Cons
  • Deceitful
Loss
$3400
Preferred solution
Let the company propose a solution

Failure call center

I reach out the call center with multiple calls to pay off my car and buy new one throughout westlake . They assume they dont know the company numbers in California 5 representative . Would the legal departments can send me the number of the company ? I need to talk someone in America not in Philippines or india . Unless its not American company we can handle that payofff and find American company . Hope get answer not like my last 3 week's sending email get no reply . Best Regards A.Elshafey

User's recommendation: Somone from America to pickup calls and assist America clients.

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ID
#2634616 Review #2634616 is a subjective opinion of poster.
Location
Garland, Texas

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