This place is rediculous need an extension due to my husbands father passing away and it’s been 2 damn weeks and can’t get a straight answer out of them! My husband hates talking on the phone so he has given them permission to speak with me 50 times or so and today I get told that he has to give permission the day of me speaking to them every time I speak to them!
I have never heard of such a rediculous request in my life
Then they won’t give me any information I just wanna know if the damn extension went thru ! I can tell u this they show up to repo and I’ll sue
Product or Service Mentioned: Westlake Financial Services Auto Loan.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Westlake Financial Services Pros: Gave me an auto loan.