This finance company has got to have the WORST customer service I have ever experience in m life and I am older than dirt! My spouse financed a vehicle with them before we were married and had to use Westlake Financial due to lack of sufficient credit and it was a two and a half year nightmare with them.
The Interest alone was the highest that the law allows, the phone agents are "GHE-TOW!" Dozens of hidden charges, a "Balloon" payment that was not mentioned anywhere in the contract. I finally ended up getting a loan from my Credit union with a very low Interest rate and paid them off in full; and then it was a nightmare to get the pink slip.
This type of activity should be Illegal, In fact It probably is in most state. Hasta La Vista Westlake!
Product or Service Mentioned: Westlake Financial Services Auto Loan.
Reason of review: Poor customer service.