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Contact Westlake Financial Services Customer Service

How to Reach a Person at Westlake Financial Services

Verified Contact Information

Toll-Free Number:

  • 1-888-739-9192
    For Customers with Westlake Loans
Call customer service
Send Message

Customer Service:

  • 1-844-358-0660
    Benefits for Military Personnel
  • 1-888-893-7937
    For Dealers
  • 1-866-619-2524
    Insurance Department
  • 1-866-619-2521
    Verification Department
  • 1-323-692-8800

Headquarters:

  • 1-800-641-6700

Westlake Financial Services Emails:

Accounting/ Billing
Credit Dispute
Customer Service
Benefits for Military Personnel, Title Concern
Investors/ Franchising
Media
ccpa@westlakefinancial.com
CCPA Inquiries

Westlake Financial Services Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Westlake Financial Services Phone Number
1 (888) 739-9192
Average Hold Time
00:02:52
Average Calls duration
3 minutes
Most Popular Westlake Financial Services Email Address
WestlakeCustomerCare@westlakefinancial.com
Westlake Financial Services Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Westlake Financial Services?

Most Popular Number:

(888) 739-9192
For Customers with Westlake Loans
Total calls: 1 918 Issues resolved: 111 Last call: Mar 26, 2026

Westlake Financial Services' customer support working hours are typically Monday through Friday, from 5:00 AM to 9:00 PM PT. On Saturday and Sunday, the Westlake Financial Customer Service hours are between 5 AM to 2 PM PT. These hours are subject to change, so check their official website or contact their customer support directly for the most up-to-date information regarding their working hours.

Westlake Financial has different phone numbers depending on their customers’ needs. To make payments, and for customer service dial 1-888-739-9192. The Westlake Financial customer service is available from Monday to Friday between 5 AM to 9 PM PST, and on Saturday and Sunday, from 5 AM to 2 PM PST.

The Westlake Financial customer service fax number is 1-888-739-9192. You can send faxes to Westlake Financials, with your questions at the given number. However, the response to your fax inquiries might not be fast. Therefore, for quick responses, directly call a Westlake Financial customer support representative.

PissedConsumer Club

Contact Information

Westlake Financial Services Website:

Westlake Financial Services Help Center:

Corporate Office Address:

Westlake Services, LLC
4751 Wilshire Blvd., Ste 100
Los Angeles, California 90010
United States

Other Info (opening hours):

Customer Service Hours (PST):

Monday - Friday: 9:00am - 9:00pm

Saturday: 10:00am - 7:00pm


Mailing Address:

Westlake Customer Care

P.O. Box 76809

Los Angeles, CA 90054-0809

More contact details

Summary of Westlake Financial Services Customer Service Calls

2.5K TOTAL
CALLS
03:01 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Westlake Financial Services?

Payments and Charges Question:

  • “Line of credit”
  • “Payment”
  • “Wanting to let them know that we r aware Dad that our payment is due but his work has been slow but we plan on making two payments when his SSI check comes in”

Request for Information Question:

  • “Information on a vehicle”
  • “Speak to a rep”
  • “Want to know when my first payment is due”

Product/ Service Question:

  • “Loan”
  • “Auto loan”
  • “Want to acquire what my total loan balance was”

Account Question:

  • “Can't get into account”
  • “My account number”
  • “My account is locked”

Employment Question:

  • “Pay off my loan”
  • “Payoff letter”
  • “For employment verification”

Staff Question:

  • “Speak to customer service”
  • “You are giving bad customers service and wrong field back from your staff”
  • “Customer Service”

Return/ Replace Question:

  • “Don't want my gate changed for my billing”
  • “Change muy address”
  • “Change due date”

Shipping and Delivery Question:

  • “Vehicle was paid off and I have not received my balance due for overpayments.”
  • “Talk to someone so I can get the title to my vehicle”
  • “Llamo porque la tarjeta digital que me enviaron no sirve”

Activation/ Cancellation Question:

  • “Necesito cancelar un pago automático”
  • “Cancel auto payments”
  • “Cancel payment”

Website/ Application Question:

  • “I was never angry!! wrong website”
  • “Application for credit card”
  • “Your website and phone number are not working properly I need to make a payment”

Refund Question:

  • “Refund”

Cards Question:

  • “New card number”
  • “About credit card”

Other Question:

  • “Servicio al cliente”
  • “Hacer pago”
  • “I have axident which my car”

Compare Westlake Financial Services Customer Service To

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