Contact Westlake Financial Services Customer Service
Westlake Financial Services Phone Numbers and Emails
Toll-Free Number:
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(888) 739-9192For Customers with Westlake Loans
Customer Service:
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(844) 358-0660Benefits for Military Personnel
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(888) 893-7937For Dealers
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(866) 619-2524Insurance Department
Westlake Financial Services Emails:
Contact Information
Westlake Financial Services Website:
Westlake Financial Services Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (PST):
Monday - Friday: 9:00am - 9:00pm
Saturday: 10:00am - 7:00pm
Mailing Address:
Westlake Customer Care
P.O. Box 76809
Los Angeles, CA 90054-0809
How Good is Westlake Financial Services's Customer Service?
Summary of Westlake Financial Services Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Westlake Financial Services?
Payments and Charges Question:
- “Changes in payment”
- “Payment”
- “Make a payment”
Product/ Service Question:
- “Warranty”
- “Auto loan68”
- “Car loan”
Request for Information Question:
- “Need to speak to somebody about auto loan that”
- “About my Bill”
- “Question on account”
Account Question:
- “Need to set up login”
- “Account”
- “Trouble with account”
Employment Question:
- “Payoff”
- “Payoff info”
- “I'm trying to pay off my car right from the beginning instead I have to pay every month end no bady helping”
Staff Question:
- “Customer Service”
Shipping and Delivery Question:
- “Talk to someone so I can get the title to my vehicle”
- “Llamo porque la tarjeta digital que me enviaron no sirve”
- “Waiting to receive my Welcome package”
Activation/ Cancellation Question:
- “Cancel payment”
Website/ Application Question:
- “I was never angry!! wrong website”
- “Application for credit card”
- “Your website and phone number are not working properly I need to make a payment”
Return/ Replace Question:
- “Returning a call”
- “Change”
- “Change my name on my car”
Refund Question:
- “Refund”
Cards Question:
- “About credit card”
Other Question:
- “Para restablecer mi app”
- “Sobre el pago de un auto”
- “Inquire”
About
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Westlake Financial Services, Inc. is an American privately held company. The company is a near-prime to subprime lender. Westlake Financial Services is headquartered in Southern California. Westlake Financial Services specializes in the originating, acquisition and processing of auto retail installment contracts. The company operates through a network of new and pre-owned auto dealerships located all over the United States. Westlake Financial Services is a financial division of Hankey Automotive Group. One of the most popular products of Westlake Financial Services is Westlake Financial Buy Program.
Westlake Financial Services is one of the fastest growing companies in the auto financing industry.
Westlake Financial Services is ranked 256 out of 1015 in Loans and Mortgages category
USA
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