Westlake Financial Services Contact Information

Toll-Free Number:

  • (888) 739-9192

Customer Service:

  • (888) 739-9192
  • (888) 893-7937

Insurance Department:

  • (866) 619-2524
  • (800) 641-6700

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Headquarters Address:

Westlake Financial Services
Los Angeles, California 90010
United States

Other Info:

Customer Care

Westlake Customer Care
P.O. Box 76809
Los Angeles, CA 90054-0809

Social Networks:

Summary of Westlake Financial Services Customer Service Calls


Customers Contact Westlake Financial Services to Ask about:

Payments and Charges:

  • “Pay bill”
  • “Billing”
  • “To move my car payment to the 30th.”


  • “Trouble with account”
  • “Acct balance”
  • “Account” , Review #1384023

Request for Information:

  • “Question on account”
  • “Check my acount balance”

Product/ Service:

  • “Verify insurance coverage”


  • “I can’t pay my loan the app is not accepting my card”


  • “Mistake”
  • “Told to call to finish up loan of a vechile”
  • “Waiting to receive my Welcome package”

Westlake Financial Services Rating Stats

1.3 out of 5 stars
based on 108 reviews
See all 479 reviews reviews

Rating stats

  1. 88 reviews
  2. 15 reviews
  3. 1 review
  4. 2 reviews
  5. 2 reviews

Rating trend

About Westlake Financial Services

Top 5 Westlake Financial Services Services

Loan, Auto Loan, Customer Care, Credit Report, Auto Claim

Top 5 Likes about Westlake Financial Services

I dont, Paying is easy, How they help me when i needed it, Good service from terri boviato in compliance

Top 5 Dislikes about Westlake Financial Services

Unwilling to help customers, Shady business practices, How they lie, Horrible customer service, Employees have lack of knowledge

Top 5 Related Companies

Hankey Group, Wilshire Credit, Midway Group, Midway Auto Center, Nowcom


Westlake Financial Services, Inc. is an American privately held company. The company is a near-prime to subprime lender. Westlake Financial Services is headquartered in Southern California. Westlake Financial Services specializes in the originating, acquisition and processing of auto retail installment contracts. The company operates through a network of new and pre-owned auto dealerships located all over the United States. Westlake Financial Services is a financial division of Hankey Automotive Group. One of the most popular products of Westlake Financial Services is Westlake Financial Buy Program.

Westlake Financial Services is one of the fastest growing companies in the auto financing industry.

Westlake Financial Services reviews and complaints

Westlake Financial Services is ranked 302 out of 2296 in Financial Services category

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Westlake Financial Services Stats

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