Hallandale Beach, Florida
Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money

Yes most of what you said is true they are not in the compassion business. I do have Experience with them I'm on my 2nd vehicle .

after paying my loan on time for 3 yrs and paid it off, I went to get 2nd vehicle.

this is where I found out they never reported anything at all for 3 yrs! Now I'm on 2nd vehicle and I'm still fighting with them to report the 1st vehicle and now its been another year 4 years they refuse to report ! I have contacted credit company's all 3 they insist it is Westlake and only Westlake that is the problem . This is rampant practice with Westlake and a great CLASS ACTION for not or refusing to do credit reporting.

FALSE ADVERTISING , BREACH OF CONTRACT ,DAMAGES in the million's or higher. By not reporting they keep in in their subprime bracket as repeat customers and that's also CRIMINAL-SEE YA IN COURT

ANYONE THAT WANTS IN EMAIL tripwiresog@netzero.com

Product or Service Mentioned: Westlake Financial Services Credit Report.

Reason of review: Credit Reporting.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

Westlake Financial Services Pros: Paying is easy.

Westlake Financial Services Cons: Being lied to, Did not provide service offered.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Horrible company. Why hasn't the government taken action with Westlake....oh...The owner is a billionaire.


Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously.

We apologize for the negative experience you had with our company.

We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.


Hello, Same thing has happen to me. No reporting on my credit for going on 3 years now.

Please email me at bryanlouck@yahoo.com


Hello! This is happening to me RIGHT NOW and has really hindered me buying a second car!

My interest with West lake was 24%!!!!

And no one is willing to help me apply this heart break to my credit score!Someone please help. My email is catie93_@hotmail.comSincerly,A very upset lady