Not resolved
1 comment

One day late and they blow you up!!!!!!! Unreal company!!!!

Legally one has 10 days to be considered late. 30 days to be reported to the credit bureaus. They have their own rules. Sadly I was helping out a family member get an auto who had poor credit got totally burned on interest etc.

Companies like this prey on the struggling. If i was dealer I would not use this company ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Nothing more to say but BullshitAngryAngrySad POst this stop Playing !!!!!!!!!!!!!!!!!!

There has to be better options than Westlake Financial or maybe they could develop better strategies to improve their relationship to customers. I have never been more than a day late and always pay online.

Product or Service Mentioned: Westlake Financial Services Auto Loan.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
WestlakeCustomerService
#1498659

We’re sorry to hear that you had a poor customer experience with us and we offer our sincere apologies. Please contact us at CustomerExperience@westlakefinancial.com so that we can discuss how to fix this issue. We want our customers to always experience the best in customer care.